Privacy policy

This Privacy Policy sets out the commitment of Jordyn Clarke trading as ThatsJordyn (ABN 23 874 337 958) ("ThatsJordyn," "we," "us") to protect the privacy of personal information we collect about you, including through this website, www.thatsjordyn.com ("Website"), as well as through our other business operations or directly from you.

Please read this Privacy Policy carefully and contact us using the details set out below if you have any questions. By providing us with personal information, you indicate that you have had sufficient opportunity to access this Privacy Policy and that you have read, accepted, and consented to the collection, use, holding, and disclosure of your personal information as outlined. If you do not wish to provide personal information, you are not required to do so, but this may affect your use of this Website.

1. Types of Personal Information We Collect

The types of personal information we collect may include:

  • Identity Data: Name or similar identifiers.

  • Contact Data: Billing and home address, email address, and telephone number.

  • Transaction Data: Details about payments to and from you and other services you have purchased from us.

  • Usage Data: Information about how you use our Website and services.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and third parties, and your communication preferences.

2. How We Collect Personal Information

We collect this information directly from you when you make an inquiry via phone or email, sign up for a service on our Website, or submit a contact inquiry. We are committed to using lawful and fair means to collect personal information and only collect it from others when it is unreasonable or impractical to obtain it from you directly.

Sources of information include:

  • Directly from you.

  • Searches and inquiries.

  • Our Website (www.thatsjordyn.com).

Third parties may also collect information through cookies, web beacons, and similar technologies for measurement services and targeted advertising (e.g., Facebook Pixel, Google Analytics). If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy. Information provided to us unlawfully or unfairly will be destroyed or de-identified.

3. Why We Collect, Hold, Use, and Disclose Personal Information

We collect, hold, use, and disclose your personal information as reasonably necessary for:

  • Contacting and communicating with you.

  • Providing services to you.

  • Maintaining a database of customers or subscribers.

  • Marketing to you and others, including remarketing.

  • Internal record-keeping.

  • Statistical purposes.

  • Compliance with legal obligations.

Where we disclose your personal information to third parties for these purposes, we ensure that they adhere to similar privacy standards and/or follow this Privacy Policy. Personal information will not be used for direct marketing without your consent and will not be disclosed for other purposes unless required by law.

4. Use of Cookies

Cookies are used on our Website to remember preferences, analyze traffic, and deliver targeted advertisements. You can disable cookies in your browser settings; however, this may impact your Website experience.

5. Links to Other Sites

Our Website may include links to external sites. This Privacy Policy only applies to information collected on our Website. Please review the privacy policies of other websites before providing your personal information.

6. How You Can Access and Correct Your Personal Information

Access: You can request details of the personal information we hold about you, and we will respond within a reasonable time.

Correction: If your personal information is inaccurate, out of date, or incomplete, contact us to correct it. We rely on you to inform us of any changes.

Deletion: You can request deletion of your information. Residual information may remain in backups, but it will not be used or disclosed.

Requests can be made by contacting us at the details below.

7. How We Maintain the Security of Your Information

We are committed to protecting your personal information with the following measures:

  • SSL encryption on our Website.

  • Limited access to personal information on a "need-to-know" basis.

  • Use of secure cloud servers and encrypted email.

  • Devices protected with antivirus software, passwords, and secure storage.

If a data breach occurs that is likely to cause harm, we will notify you promptly in compliance with Australian privacy laws.

8. How You Can Make a Complaint About a Privacy Breach

If you believe we have breached this Privacy Policy, please contact us. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) for assistance.

9. How You Can Unsubscribe or Opt-Out

You can opt out of communications by clicking the "Unsubscribe" button in our emails or contacting us. You can also block cookies or opt out of targeted advertising via Google Ad Settings or Network Advertising Initiative.

10. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on our Website.

11. Contact Details

For any questions, please contact us at: info@thatsjordyn.com with the subject line "Privacy Policy."

Effective Date: December 14, 2024